Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Privacy policy
Privacy Policy for Shoesmith Life Cycle LLC
At Shoesmith Life Cycle LLC, we understand the importance of privacy and are committed to protecting the personal information of our customers. This privacy policy outlines the types of information we collect, how we use it, and how we protect it.
Information Collection and Use:
We collect personal information, such as name, address, email address, and payment information, from customers when they place an order through our Etsy store. This information is used to process and ship orders, communicate with customers, and improve the customer experience.
We may also collect non-personal information, such as browsing data and device information, to help us better understand how customers use our website and to improve the overall shopping experience.
Information Sharing and Disclosure:
We do not share, sell, or rent personal information to third parties for their marketing purposes without your explicit consent. We may share personal information with service providers, such as shipping companies, who are necessary to complete the transaction. These third-party service providers are bound by confidentiality agreements and may not use your personal information for any purpose other than to provide services on our behalf.
We may also disclose personal information in response to legal requests, such as a subpoena or court order, or when we believe it is necessary to protect the rights, property, or safety of Shoesmith Life Cycle LLC, our customers, or others.
Based on the over all guidelines laid out in the following >https://www.etsy.com/legal/privacy
Frequently Asked Questions
Custom and personalized orders
We are not right now. In the latter part of this year, we will launch this.
Sizing details
Every item's details page includes measurements. Since all sales are final, we strongly advise our customers to double-check sizes and measurements before making a purchase. Please contact us if you have any inquiries or worries about sizing.
Wholesale availability
Our shirts are available for bulk purchases. Please message us for further details.
Care instructions
For T-shirts, machine wash cold. Turn it inside out. Tumble dry on low. Do not bleach or iron directly on the design.
Shipping Information
We ship to the "shipping address" provided by you. Please be sure the address is correct, or message us immediately for an address change. We cannot issue a refund if items are mailed to an old/incorrect address.